PRIVAVCY POLICY

At Apex Med Family Healthcare, your privacy is our priority. We are committed to safeguarding your personal information and ensuring it remains secure. This policy explains the types of information we collect, how it is used, and the measures we take to protect your privacy. We never sell or share your SMS consent or personal information with third parties or affiliates for SMS/marketing purposes.

1. Data Collection

We collect specific personal information to deliver healthcare services effectively and maintain efficient communication, including:

  • Home Address: Used for billing statements, appointment reminders, and essential correspondence.

  • Email Address and Phone Numbers: Used for appointment scheduling, clinic updates, and related communications.

  • SMS/Text Messaging: Collected with your opt-in consent for sending text reminders and updates about appointments and services.

2. Data Usage

Your personal information is used exclusively for:

  • Communicating appointment reminders and clinic updates.

  • Sending billing and other important documents.

  • Ensuring seamless communication between you and Apex Med Family Healthcare.

We do not sell or share your information for any external purposes.

3. Data Protection

We implement robust security measures, including encryption, secure access protocols, and regular security audits, to protect your personal data from unauthorized access, disclosure, or misuse.

4. User Rights

As a valued patient, you have the right to:

  • Access your personal data.

  • Request corrections to inaccurate data.

  • Request data deletion, subject to legal and regulatory obligations.

  • Withdraw consent for specific types of communication at any time.

To exercise these rights, please contact us using the information provided below.

5. Opt-In and Opt-Out

  • Opt-In: You may opt in to receive SMS/text message reminders and updates by providing consent during registration or contacting our clinic.

  • Opt-Out: You can opt-out of receiving SMS/text messages, emails, or phone calls at any time by contacting us.

6. Contact Information

For privacy-related inquiries or to exercise your data rights, contact us at:

Apex Med Family Healthcare
Phone: 909-581-8509
Email: apexmedfh@gmail.com
Address: 99 N San Antonio Ave STE 210, Upland, CA 91786

7. Policy Updates

This privacy policy may be updated periodically to reflect changes in regulations or our practices. Significant updates will be communicated through our website, email notifications, or in-clinic announcements.

8. Accessibility

This privacy policy is available on our website and in print at our clinic. For alternative formats, please contact us.

Healthcare Records

For details about the privacy of your healthcare records, please refer to our HIPAA Privacy Notice, which explains how we protect your health information in compliance with federal regulations.

By providing your contact information, you agree to the terms outlined in this privacy policy. If you have any questions or concerns, feel free to reach out to us.